Mediation is a process which enables parties to resolve their disputes swiftly, cheaply and effectively.

It is a way of avoiding lengthy and costly litigation and achieves a more satisfactory outcome for all - and it works even when all other attempts have failed.

Mediation is a form of alternative dispute resolution of conflict between two or more parties, with the assistance of an impartial and neutral third person – mediator. This is a voluntary process that is conducted only when both parties agree to it.

Mediation has the following benefits:

• Speedy
• Low cost
• Parties retain control over the outcome
• Therapeutic
• Preserves relationships
• Preserves privacy
• Avoding long legal procedures
• Win-Win position